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Welcome to Kafoo, the leading e-commerce site in the Kingdom, specialized in the field of mobiles, tablets and accessories, allowing you the freedom to shop wherever you want with original products

Warranty and Return Policy

Kafoo.com Warranty Policy

 

We at Kafoo.com always strive to achieve the best online shopping experience as we provide you with a warranty policy for the products subject to warranties in order to provide a manufacturer warranty for a number of products from the original supplier of the commodity as follows:-

 

 All electronic devices at Kafoo.com are guaranteed for a minimum of two years, except for the accessories and accessories.

 To benefit from the warranty services, please bring the original purchase invoice to verify the serial number and the validity of the warranty period.

Warranty Service Provider:

 

 Please note that the product warranty and the quality of workmanship are provided by the agent or the supplier and the customer must communicate with them directly to obtain warranty and maintenance services in accordance with the rules and regulations.

 

Warranty and maintenance services provided by the agent or supplier are not considered the responsibility of Kafoo.com, as this includes the availability of spare parts, the duration of repair and the quality of service, and the customer must communicate directly with the agent or supplier in the event of any complaint or claim.

 Kafoo.com may offer its own guarantee on some products, and the customer can contact us to get the best details.

General Terms of Warranty:


   The repair time takes a maximum of (15) days for the faults covered by the warranty.

 The warranty includes a free repair or replacement service in the event of a manufacturing defect. The warranty does not mean the replacement of the product or the refund of its value.